Communication skills refer to the ability to explain complex matters in simple terms, deliver professional oral presentations, persuade others to accept one’s viewpoints, effectively handle interpersonal conflicts and negative emotions, including dealing with angry customers, delivering bad news, or conducting meetings where consensus is hard to achieve. Communication skills involve…

For companies, selecting employees is the first step in human resource management. How to choose suitable employees and whether they can contribute to the company in the future are the key points of recruitment. Therefore, how to identify the right candidate (Mr. Right) through their performance in a short interview…

In today’s globalized economic market, companies have expanded their talent search scope, aiming for a “global layout.” Due to market integration, a “war for talent” has emerged worldwide. The talent labor market is now open globally, no longer restricted by a single country, language, or culture. Thanks to technological advancements…

Although the global COVID-19 pandemic has been rampant, a survey by Michael Page shows that Taiwan’s recruitment market is stable compared to other regions in the Asia-Pacific, with over 50% of companies planning to expand their workforce this year, and 72% of these companies are expecting to increase their workforce…

The War for Talent has always been a challenge in human resources management for companies. This war is not new, and the intensifying situation has become a given. However, many HR researchers believe that rather than focusing on reducing turnover (retention), focusing on selecting talents that fit well with the…

Unstructured interviews refer to interview formats that lack a fixed pattern, framework, and procedure. Interviewers can freely ask questions to the interviewees, and for the interviewees, there are no fixed standards for answering. Previous research points out that making good social judgments often requires ignoring information and relying on simple…

Interviews are almost a mandatory process that organizations go through before deciding to hire a new employee. In such selection interviews, one or more interviewers typically conduct the interview, using structured or unstructured interviews within less than an hour to judge whether the candidate is suitable for the position. However,…

Most selections involve a phase of unstructured interviews, which is common practice for both HR and interview candidates. Although numerous decision-support tools (such as paper-and-pencil tests or structured interviews) have been developed through empirical research to reduce subjective prediction errors, Terpstra (1996) sampled 201 HR managers to understand the effectiveness…

Previous research in educational psychology has indicated a positive correlation between confusion and cognitive performance. This is attributed to the “deep learning” process triggered by confusion. This study explores the nature of this relationship by examining whether confusion causally impacts cognitive performance. The study designed two types of scenarios: one…